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Personal Settings: Profile and Notifications

Overview​

Personal Settings controls preferences for your own Spotto user. It is separate from company configuration, company notification destinations, feature sets, and user administration.

Open Settings -> Settings from the Portal navigation.

Update profile preferences​

The Profile tab shows your first name, last name, and email address as read-only values. You can change your preferred language and select Save to apply it.

Name and email changes are not available from this form. Contact your Spotto administrator or support if an identity detail needs to be corrected.

Choose personal notifications​

The Notifications tab stores these preferences for your user:

  • Email notifications
  • New recommendations
  • Critical alerts
  • Monthly reports
  • Marketing notifications

Select the switches you want, then select Save.

These personal preferences do not change company delivery subscriptions. To route company events to Slack, Teams, email, or a webhook, use Company Notifications.

Understand the Danger Zone​

Users with company management access can see the Danger Zone tab. It displays account and company deletion controls, but the current Portal does not perform either deletion from this screen. Opening a deletion dialog tells you to contact Spotto support.

Do not treat opening or confirming that dialog as a completed deletion request. Follow the support process and verify the intended account or company before any destructive action.

Troubleshooting​

Profile fields cannot be edited​

What you're seeing: First name, last name, and email are read-only.

Likely cause: The current settings form only saves language and notification preferences.

How to fix: Contact your administrator or Spotto support for identity changes.

Personal notifications still arrive​

What you're seeing: You disabled a personal preference but still receive Spotto messages.

Likely causes:

  • A company notification subscription sends to your address or team channel.
  • A cost alert has its own destination.
  • The personal preference did not finish saving.

How to fix:

  1. Reopen Settings -> Notifications and confirm the saved switches.
  2. Ask a company administrator to check Company Notifications.
  3. Check the destination on the relevant Cost Alert.

Delete Account does not delete the account​

What you're seeing: The confirmation dialog tells you to contact support.

Likely cause: Self-service deletion is not implemented in the current Portal screen.

How to fix: Contact Spotto support and include the account or company you intend to delete. Do not send credentials or secrets.